31
TITLE: The MINDS Method: Integrating Management and Interaction Design Perspectives for Service Design
AUTHORS: Jorge Grenha Teixeira ; Lia Patricio ; Ko Hsun Huang; Raymond P Fisk; Leonel Nobrega; Larry Constantine;
PUBLISHED: 2017, SOURCE: JOURNAL OF SERVICE RESEARCH, VOLUME: 20, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 54
IN MY: ORCID
32
TITLE: Value cocreation in service ecosystems Investigating health care at the micro, meso, and macro levels
AUTHORS: Gabriela Beirao ; Lia Patricio ; Raymond P Fisk;
PUBLISHED: 2017, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 28, ISSUE: 2
INDEXED IN: Scopus WOS
IN MY: ORCID
33
TITLE: Billions of impoverished people deserve to be better served A call to action for the service research community. A call to action for the service research community
AUTHORS: Raymond P Fisk; Laurel Anderson; David E Bowen; Thorsten Gruber; Amy Ostrom; Lia Patricio ; Javier Reynoso; Roberta Sebastiani;
PUBLISHED: 2016, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 27, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 56
IN MY: ORCID
34
TITLE: Designing Product Service Systems in the Context of Social Internet of Things
AUTHORS: Pazanee Carpanen; Lia Patricio ; Bernardo Ribeiro;
PUBLISHED: 2016, SOURCE: 7th International Workshop on Exploring Service Science (IESS) in EXPLORING SERVICES SCIENCE (IESS 2016), VOLUME: 247
INDEXED IN: Scopus WOS CrossRef: 2
IN MY: ORCID
35
TITLE: PSS offering in a B2B context: towards the drivers to enable integrated solutions
AUTHORS: Daniel Battaglia; Miriam Borchardt; Lia Patricio ;
PUBLISHED: 2016, SOURCE: Conference on Product-Service Systems across Life Cycle in PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE, VOLUME: 47
INDEXED IN: Scopus WOS CrossRef: 3
IN MY: ORCID
36
TITLE: "Futurizing" smart service: implications for service researchers and managers
AUTHORS: Nancy V Wuenderlich; Kristina Heinonen; Amy L Ostrom; Lia Patricio ; Rui Sousa; Chris Voss; Jos G A M Lemmink;
PUBLISHED: 2015, SOURCE: JOURNAL OF SERVICES MARKETING, VOLUME: 29, ISSUE: 6-7
INDEXED IN: Scopus WOS CrossRef: 107
IN MY: ORCID
37
TITLE: Service Research Priorities in a Rapidly Changing Context
AUTHORS: Amy L Ostrom; Parasuraman, A; David E Bowen; Lia Patricio ; Christopher A Voss;
PUBLISHED: 2015, SOURCE: JOURNAL OF SERVICE RESEARCH, VOLUME: 18, ISSUE: 2
INDEXED IN: Scopus WOS CrossRef: 595
IN MY: ORCID
39
TITLE: Understanding value co-creation in complex services with many actors
AUTHORS: Nelson Pinho; Gabriela Beirao ; Lia Patricio ; Raymond P Fisk;
PUBLISHED: 2014, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 25, ISSUE: 4
INDEXED IN: Scopus WOS CrossRef: 80
IN MY: ORCID
Page 4 of 7. Total results: 62.