41
TITLE: Dynamic multi-interface services: An application to the design of a multimedia service
AUTHORS: Teixeira, JG ; Patricio, L ; Huang, KH; Nobrega, L ; Constantine, L; Fisk, RP;
PUBLISHED: 2013, SOURCE: 2013 5th International Conference on Service Science and Innovation, ICSSI 2013 in Proceedings - 2013 5th International Conference on Service Science and Innovation, ICSSI 2013
INDEXED IN: Scopus CrossRef: 2
IN MY: ORCID
42
TITLE: Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems
AUTHORS: Teixeira, JG ; Patricio, L ; Nobrega, L; Constantine, L; Fisk, RP;
PUBLISHED: 2013, SOURCE: 2013 IEEE 15th International Conference on e-Health Networking, Applications and Services, Healthcom 2013 in 2013 IEEE 15th International Conference on e-Health Networking, Applications and Services, Healthcom 2013
INDEXED IN: Scopus CrossRef
IN MY: ORCID
44
TITLE: Understanding participation in company social networks
AUTHORS: Carla Sofia Martins; Lia Patricio ;
PUBLISHED: 2013, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 24, ISSUE: 5
INDEXED IN: Scopus WOS CrossRef: 24
IN MY: ORCID
45
TITLE: ADOPTING ELECTRONIC HEALTH RECORDS IN HEALTH CARE PRACTICES: A MULTIPLE CASE STUDY OF THE PORTUGUESE HEALTHCARE SYSTEM
AUTHORS: Miguel Oliveira; Antonio Carvalho Brito ; Lia Patricio ;
PUBLISHED: 2012, SOURCE: IADIS International Conference E-Health Part of the IADIS Multi Conference on Computer Science and Information Systems in PROCEEDINGS OF THE IADIS INTERNATIONAL CONFERENCE E-HEALTH 2012
INDEXED IN: Scopus WOS
IN MY: ORCID
46
TITLE: Customer experience modeling: from customer experience to service design
AUTHORS: Jorge Teixeira ; Lia Patricio ; Nuno J Nunes ; Leonel Nobrega ; Raymond P Fisk; Larry Constantine;
PUBLISHED: 2012, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 23, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 133
IN MY: ORCID
47
TITLE: A brief history of SERVSIG
AUTHORS: Raymond P Fisk; Lia Patricio ;
PUBLISHED: 2011, SOURCE: MANAGING SERVICE QUALITY, VOLUME: 21, ISSUE: 4
INDEXED IN: Scopus WOS
IN MY: ORCID
48
TITLE: A brief history of SERVSIG
AUTHORS: Fisk, RP; Patrício, L ;
PUBLISHED: 2011, SOURCE: Journal of Service Management, VOLUME: 22, ISSUE: 4
INDEXED IN: Scopus CrossRef
IN MY: ORCID
49
TITLE: Customer Experience Modeling: Designing Interactions for Service Systems
AUTHORS: Jorge Teixeira ; Lia Patricio ; Nuno J Nunes ; Leonel Nobrega ;
PUBLISHED: 2011, SOURCE: 13th IFIP TC 13 International Conference on Human-Computer Interaction (INTERACT) in HUMAN-COMPUTER INTERACTION - INTERACT 2011, PT IV, VOLUME: 6949, ISSUE: PART 4
INDEXED IN: Scopus WOS CrossRef: 1
IN MY: ORCID
50
TITLE: Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting
AUTHORS: Lia Patricio ; Raymond P Fisk; Joao F E Falcao e Cunha ; Larry Constantine;
PUBLISHED: 2011, SOURCE: JOURNAL OF SERVICE RESEARCH, VOLUME: 14, ISSUE: 2
INDEXED IN: Scopus WOS CrossRef: 263
IN MY: ORCID
Page 5 of 7. Total results: 62.