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Lia Raquel Neto Martins Lima Patrício
AuthID:
R-000-94F
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Document Source:
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Document Type:
All Document Types
Article (38)
Proceedings Paper (13)
Editorial Material (5)
Book (2)
Book Chapter (2)
Review (1)
Article in Press (1)
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Order:
Year Dsc
Year Asc
Cit. WOS Dsc
IF WOS Dsc
Cit. Scopus Dsc
IF Scopus Dsc
Title Asc
Title Dsc
Results:
10
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Confirmed Publications: 62
11
TITLE:
Channel Habits and the Development of Successful Customer-Firm Relationships in Services
AUTHORS:
Cambra Fierro, J; Melero Polo, I;
Patricio, L
; Sese, FJ;
PUBLISHED:
2020
,
SOURCE:
JOURNAL OF SERVICE RESEARCH,
VOLUME:
23,
ISSUE:
4
INDEXED IN:
Scopus
WOS
CrossRef
:
5
IN MY:
ORCID
12
TITLE:
Elevating the human experience (HX) through service research collaborations: introducing ServCollab
AUTHORS:
Fisk, RP; Alkire, LA; Anderson, L; Bowen, DE; Gruber, T; Ostrom, AL;
Patricio, L
;
PUBLISHED:
2020
,
SOURCE:
JOURNAL OF SERVICE MANAGEMENT,
VOLUME:
31,
ISSUE:
4
INDEXED IN:
Scopus
WOS
CrossRef
:
13
IN MY:
ORCID
13
TITLE:
Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems
AUTHORS:
Patricio, L
; Sangiorgi, D; Mahr, D; Caic, M; Kalantari, S; Sundar, S;
PUBLISHED:
2020
,
SOURCE:
JOURNAL OF SERVICE MANAGEMENT,
VOLUME:
31,
ISSUE:
5
INDEXED IN:
Scopus
WOS
CrossRef
:
1
IN MY:
ORCID
14
TITLE:
Service design as an innovation approach in technology startups: a longitudinal multiple case study
Full Text
AUTHORS:
Ana Kustrak Korper
;
Lia Patricio
;
Stefan Holmlid
;
Lars Witell
;
PUBLISHED:
2020
,
SOURCE:
CREATIVITY AND INNOVATION MANAGEMENT,
VOLUME:
29,
ISSUE:
2
INDEXED IN:
Scopus
WOS
CrossRef
IN MY:
ORCID
15
TITLE:
Service Design for Business Process Reengineering
AUTHORS:
Banica, B;
Patricio, L
;
PUBLISHED:
2020
,
SOURCE:
10th International Conference on Exploring Service Science (IESS)
in
EXPLORING SERVICE SCIENCE (IESS 2020),
VOLUME:
377
INDEXED IN:
Scopus
WOS
CrossRef
IN MY:
ORCID
16
TITLE:
Understanding the customer experience with smart services
AUTHORS:
Goncalves, L;
Patricio, L
;
Teixeira, JG
;
Wunderlich, NV
;
PUBLISHED:
2020
,
SOURCE:
JOURNAL OF SERVICE MANAGEMENT,
VOLUME:
31,
ISSUE:
4
INDEXED IN:
Scopus
WOS
CrossRef
:
1
IN MY:
ORCID
17
TITLE:
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change
AUTHORS:
Lia Patrício
;
Jorge Grenha Teixeira
; Josina Vink;
PUBLISHED:
2019
,
SOURCE:
AMS Review
INDEXED IN:
CrossRef
:
4
IN MY:
ORCID
18
TITLE:
Advancing service design research with design science research
AUTHORS:
Jorge Grenha Teixeira
;
Lia Patricio
;
Tuure Tuunanen
;
PUBLISHED:
2019
,
SOURCE:
JOURNAL OF SERVICE MANAGEMENT,
VOLUME:
30,
ISSUE:
5
INDEXED IN:
Scopus
WOS
CrossRef
:
3
IN MY:
ORCID
19
TITLE:
Bringing service design to the development of health information systems: The case of the Portuguese national electronic health record
AUTHORS:
Jorge Grenha Teixeira
;
Nelson Figueiredo de Pinho
;
Lia Patricio
;
PUBLISHED:
2019
,
SOURCE:
INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS,
VOLUME:
132
INDEXED IN:
Scopus
WOS
CrossRef
:
5
IN MY:
ORCID
20
TITLE:
Handbook of Service Science, Volume II
AUTHORS:
Paul P Maglio;
Cheryl A Kieliszewski
;
James C Spohrer
; Kelly Lyons;
Lia Patrício
;
Yuriko Sawatani
;
PUBLISHED:
2019
,
SOURCE:
Service Science: Research and Innovations in the Service Economy
INDEXED IN:
CrossRef
:
4
IN MY:
ORCID
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