Maria Henriqueta Dourado Eusébio Sampaio da Nóvoa


AuthID: R-000-BMV

Confirmed Publications: 32



21
TITLE: Using User-Generated Content to Explore Hotel Service Quality Dimensions
AUTHORS: Vera L Migueis ; Henriqueta Novoa ;
PUBLISHED: 2016, SOURCE: 7th International Workshop on Exploring Service Science (IESS) in EXPLORING SERVICES SCIENCE (IESS 2016), VOLUME: 247
INDEXED IN: Scopus WOS CrossRef: 9
IN MY: ORCID
22
TITLE: An Agile BPM System for Knowledge-Based Service Organizations
AUTHORS: Jose Antonio Faria ; Henriqueta Novoa ;
PUBLISHED: 2015, SOURCE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXED IN: Scopus WOS CrossRef: 6
IN MY: ORCID
23
TITLE: Exploring Services Science. 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
AUTHORS: Henriqueta Nóvoa ; Monica Drăgoicea;
PUBLISHED: 2015, SOURCE: Lecture Notes in Business Information Processing
INDEXED IN: CrossRef: 1
IN MY: ORCID
24
TITLE: A proposal for a public transport ticketing solution based on customers' mobile devices
AUTHORS: Marta Campos Ferreira ; Henriqueta Novoa ; Teresa Galvao Dias ; Joao F E Falcao e Cunha ;
PUBLISHED: 2014, SOURCE: 16th Meeting of the Euro-Working-Group-in-Transportation in TRANSPORTATION: CAN WE DO MORE WITH LESS RESOURCES? - 16TH MEETING OF THE EURO WORKING GROUP ON TRANSPORTATION - PORTO 2013, VOLUME: 111
INDEXED IN: WOS CrossRef: 19
IN MY: ORCID
25
TITLE: An application of Knowledge Management in Design Structure Matrix for a process improvement phase
AUTHORS: Arsalan Farooq; Tavares, SMO ; Henriqueta Novoa ; Antonio Araujo;
PUBLISHED: 2014, SOURCE: 16th International Dependency and Structure Modelling Conference (DSM) in RISK AND CHANGE MANAGEMENT IN COMPLEX SYSTEMS
INDEXED IN: Scopus WOS
IN MY: ORCID
26
TITLE: Preface
AUTHORS: Nóvoa, H ; Drăgoicea, M; Léonard, M;
PUBLISHED: 2014, SOURCE: 6th International Conference on Exploring Services Science, IESS 2015 in Lecture Notes in Business Information Processing, VOLUME: 201
INDEXED IN: Scopus
IN MY: ORCID
27
TITLE: A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport
AUTHORS: Marta Campos Ferreira ; Maria Henriqueta Novoa ; Teresa Galvao Dias ;
PUBLISHED: 2013, SOURCE: 4th International Conferences on Exploring Service Science in EXPLORING SERVICES SCIENCE, IESS 2013, VOLUME: 143
INDEXED IN: Scopus WOS CrossRef: 11
IN MY: ORCID
28
TITLE: Application of non-conformity matrix to predict system interactions in complex quality problems
AUTHORS: Tavares, SMO; Farooq, A; Araújo, A; Nóvoa, H ;
PUBLISHED: 2013, SOURCE: Lecture Notes in Mechanical Engineering, VOLUME: 7
INDEXED IN: Scopus CrossRef
IN MY: ORCID
29
TITLE: Evaluation of a Non-Conformity Matrix Complexity using Components Modularity Metrics
AUTHORS: Farooq, A; Araujo, A; Tavares, SMO; Novoa, H ;
PUBLISHED: 2013, SOURCE: 15th International Dependency and Structure Modelling Conference (DSM) in REDUCING RISK IN INNOVATION
INDEXED IN: Scopus WOS
30
TITLE: Lecture Notes in Business Information Processing: Preface
AUTHORS: E Cunha, JF ; Snene, M; Novoa, H ;
PUBLISHED: 2013, SOURCE: 4th International Conference on Exploring Services Science, IESS 2013 in Lecture Notes in Business Information Processing, VOLUME: 143 LNBIP
INDEXED IN: Scopus
IN MY: ORCID
Page 3 of 4. Total results: 32.

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