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TITLE: Best practices, performance advantage and trade-offs: new insights from frontier analysis  Full Text
AUTHORS: Sousa, Rui ; Camanho, Ana S. ; Silva, Maria Conceicao ; da Silveira, Giovani J. C.; Arabi, Behrouz;
PUBLISHED: 2024, SOURCE: JOURNAL OF PRODUCTIVITY ANALYSIS, VOLUME: 62, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 4
IN MY: ORCID
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TITLE: Pathways of development of dynamic capabilities for servitization transformation: A longitudinal multi-case study
AUTHORS: Castka, Pavel; Donovan, Julie; Sousa, Rui ;
PUBLISHED: 2024, SOURCE: INDUSTRIAL MARKETING MANAGEMENT, VOLUME: 116
INDEXED IN: Scopus WOS CrossRef: 2
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TITLE: Governance of new product design: The influence of national institutions
AUTHORS: Freitas, Isabel Maria Bodas; Goncalves, Ricardo; Sousa, Rui ;
PUBLISHED: 2023, SOURCE: JOURNAL OF BUSINESS RESEARCH, VOLUME: 165
INDEXED IN: Scopus WOS CrossRef
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TITLE: Challenges at the marketing-operations interface in omni-channel retail environments
AUTHORS: Bijmolt, THA; Broekhuis, M; de Leeuw, S; Hirche, C; Rooderkerk, RP; Sousa, R ; Zhu, SX;
PUBLISHED: 2021, SOURCE: JOURNAL OF BUSINESS RESEARCH, VOLUME: 122
INDEXED IN: Scopus WOS CrossRef: 82
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TITLE: Framing the servitization transformation process: A model to understand and facilitate the servitization journey
AUTHORS: Baines, T; Bigdeli, AZ; Sousa, R ; Schroeder, A;
PUBLISHED: 2020, SOURCE: INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, VOLUME: 221
INDEXED IN: Scopus WOS CrossRef: 105
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TITLE: How to serve online consumers in rural markets: Evidence-based recommendations
AUTHORS: Sousa, R ; Horta, C; Ribeiro, R; Rabinovich, E;
PUBLISHED: 2020, SOURCE: BUSINESS HORIZONS, VOLUME: 63, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 26
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TITLE: Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys
AUTHORS: Hogreve, J; Wünderlich, NV; Chowdhury, IN; Fleischer, H; Mousavi, S; Rötzmeier Keuper, J; Sousa, R ;
PUBLISHED: 2019, SOURCE: Journal of Business Research, VOLUME: 116
INDEXED IN: Scopus CrossRef: 25
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TITLE: The relationship between servitization and product customization strategies
AUTHORS: Sousa, R ; da Silveira, GJC;
PUBLISHED: 2019, SOURCE: 24th International Annual Conference of the European-Operations-Management-Association on Inspiring Operations Management in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 39, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 73
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TITLE: Architectures for multichannel front-office service delivery models
AUTHORS: Sousa, R ; Amorim, M ;
PUBLISHED: 2018, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 38, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 5 Handle
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