Marlene Paula Castro Amorim


AuthID: R-000-M2M

Confirmed Publications: 196



181
TITLE: Waste Types in People Processing Services
AUTHORS: José Dinis-Carvalho; Rui M Lima; Andromeda Menezes; Marlene Amorim ;
PUBLISHED: 2016, SOURCE: Lecture Notes in Management and Industrial Engineering - Engineering Systems and Networks
INDEXED IN: CrossRef: 2 Handle
IN MY: CIÊNCIAVITAE
182
TITLE: Book of abstracts of the ICIEOM-CIO-IIIE International Conference 2015
AUTHORS: Marlene P C Amorim ; Leonor d C Teixeira; Rui J F S B Lopes; Carlos M d S Ferreira; José A d V Ferreira;
PUBLISHED: 2015
INDEXED IN: Handle
IN MY: CIÊNCIAVITAE
183
TITLE: Customer participation in services: a framework for process design
AUTHORS: Marlene Amorim ; Philip Moscoso; Alejandro Lago;
PUBLISHED: 2015, SOURCE: International Journal of Qualitative Research in Services, VOLUME: 2, ISSUE: 1
INDEXED IN: CrossRef: 3
IN MY: ORCID | CIÊNCIAVITAE
184
TITLE: Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?. Customer Use of Virtual Channels in Multichannel Services  Full Text
AUTHORS: Rui Sousa; Marlene Amorim ; Elliot Rabinovich; Annibal C Sodero;
PUBLISHED: 2015, SOURCE: DECISION SCIENCES, VOLUME: 46, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 8
IN MY: ORCID | CIÊNCIAVITAE
185
TITLE: Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations
AUTHORS: Reis, J; Amorim, M ; Melao, N ;
PUBLISHED: 2015, SOURCE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXED IN: Scopus WOS CrossRef: 2 Handle
IN MY: CIÊNCIAVITAE
186
187
TITLE: Exploring Opportunities to Improve Retail Store Quality Using RSQS
AUTHORS: Marlene Amorim ; Fatemeh Bashashi Saghezchi;
PUBLISHED: 2015, SOURCE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
188
TITLE: Addressing environmental, financial and social sustainability in the management of higher education quality
AUTHORS: Harley Dos Santos Martins; Sandra Maria Correia Loureiro; Marlene Paula Castro Amorim ;
PUBLISHED: 2014, SOURCE: J. for International Business and Entrepreneurship Development - JIBED, VOLUME: 7, ISSUE: 3
INDEXED IN: CrossRef
IN MY: ORCID | CIÊNCIAVITAE
189
TITLE: An investigation of service quality assessments across retail formats
AUTHORS: Amorim, M ; Saghezchi, FB;
PUBLISHED: 2014, SOURCE: International Journal of Quality and Service Sciences, VOLUME: 6, ISSUE: 2-3
INDEXED IN: Scopus CrossRef
IN MY: ORCID | CIÊNCIAVITAE
190
TITLE: Managing Customer Participation and Customer Interactions in Service Delivery: the Case of Museums and Educational Services  Full Text
AUTHORS: Marlene Amorim ; Maria João Rosa; Sandra Santos;
PUBLISHED: 2014, SOURCE: Organizacija, VOLUME: 47, ISSUE: 3
INDEXED IN: CrossRef: 4
IN MY: ORCID | CIÊNCIAVITAE
Page 19 of 20. Total results: 196.

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