11
TITLE: Inertia, group conformity and customer loyalty in healthcare in the information age
AUTHORS: Fabio M R R Goncalves; Carlos JF Cândido ; Isabel Maria Pereira Luis Feliciano;
PUBLISHED: 2020, SOURCE: JOURNAL OF SERVICE THEORY AND PRACTICE, VOLUME: 30, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef
12
TITLE: Opportunity Costs, Leadership, and Cooperation in Strategic Alliances
AUTHORS: Kukaev, IS; Carlos JF Cândido ; Makarov, AM;
PUBLISHED: 2020, SOURCE: International Scientific Conference on Far East Con (ISCFEC) in PROCEEDINGS OF THE INTERNATIONAL SCIENTIFIC CONFERENCE - FAR EAST CON (ISCFEC 2020), VOLUME: 128
INDEXED IN: WOS CrossRef
13
TITLE: Implementation obstacles and strategy implementation failure
AUTHORS: Carlos JF Cândido ; Sergio P Santos;
PUBLISHED: 2019, SOURCE: BALTIC JOURNAL OF MANAGEMENT, VOLUME: 14, ISSUE: 1
INDEXED IN: Scopus WOS
14
TITLE: A importância da avaliação da qualidade percebida em radiologia e o impacto dos fatores sociodemográficos num hospital público português
AUTHORS: Paulo Caniceiro Rama Tinoco; Carlos JF Cândido ; Isabel Maria Pereira Luís Feliciano;
PUBLISHED: 2018, SOURCE: Portuguese Journal of Public Health, VOLUME: 35, ISSUE: 3
INDEXED IN: CrossRef
15
TITLE: Avaliação da qualidade dos serviços bancários online: Proposta de integração dos modelos SERVQUAL, Kano e QFD
AUTHORS: Ariana Heleno Marques Santos; Universidade do Algarve, ; Carlos JF Cândido ; Universidade do Algarve, ;
PUBLISHED: 2016, SOURCE: Tourism & Management Studies, VOLUME: 12, ISSUE: 2
INDEXED IN: CrossRef
16
TITLE: The financial impact of a withdrawn ISO 9001 certificate
AUTHORS: Carlos JF Cândido ; Luis M S Coelho; Ruben M T Peixinho;
PUBLISHED: 2016, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 36, ISSUE: 1
INDEXED IN: WOS CrossRef: 11
17
TITLE: Strategy implementation: What is the failure rate?
AUTHORS: Carlos JF Cândido ; Sergio P Santos ;
PUBLISHED: 2015, SOURCE: JOURNAL OF MANAGEMENT & ORGANIZATION, VOLUME: 21, ISSUE: 2
INDEXED IN: Scopus WOS CrossRef: 22
18
TITLE: Is TQM more difficult to implement than other transformational strategies?  Full Text
AUTHORS: Carlos JF Cândido ; Sergio P Santos ;
PUBLISHED: 2011, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 22, ISSUE: 11
INDEXED IN: Scopus WOS CrossRef: 22
19
TITLE: Service quality strategy implementation: A model and the case of the Algarve hotel industry  Full Text
AUTHORS: Carlos JF Cândido ;
PUBLISHED: 2005, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 16, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 8
20
TITLE: The implications of service quality gaps for strategy implementation  Full Text
AUTHORS: Carlos JF Cândido ; Morris, DS;
PUBLISHED: 2001, SOURCE: TOTAL QUALITY MANAGEMENT, VOLUME: 12, ISSUE: 7-8
INDEXED IN: Scopus WOS CrossRef
Page 2 of 3. Total results: 21.