Maria Margarida Serra Marques Martins de Moura Saraiva
AuthID: R-000-CD6
21
TITLE: The Common Assessment Framework (CAF) and the Evaluation of Quality in a Public Service: Case Study of Academic Services of the University of Evora, Portugal
AUTHORS: Teresa Nogueiro; Margarida Saraiva;
PUBLISHED: 2008, SOURCE: 2nd International Multi-Conference on Society, Cybernetics and Informatics in IMSCI '08: 2ND INTERNATIONAL MULTI-CONFERENCE ON SOCIETY, CYBERNETICS AND INFORMATICS, VOL 1, PROCEEDINGS, VOLUME: 1
AUTHORS: Teresa Nogueiro; Margarida Saraiva;
PUBLISHED: 2008, SOURCE: 2nd International Multi-Conference on Society, Cybernetics and Informatics in IMSCI '08: 2ND INTERNATIONAL MULTI-CONFERENCE ON SOCIETY, CYBERNETICS AND INFORMATICS, VOL 1, PROCEEDINGS, VOLUME: 1
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