Zulema Paula do Perpétuo Socorro Lopes Pereira
AuthID: R-000-HRZ
11
TITLE: Improving the use of QFD with axiomatic design
AUTHORS: Antnio M Goncalves Coelho ; Antonio J F Mourao ; Zulema L Pereira;
PUBLISHED: 2005, SOURCE: CONCURRENT ENGINEERING-RESEARCH AND APPLICATIONS, VOLUME: 13, ISSUE: 3
AUTHORS: Antnio M Goncalves Coelho ; Antonio J F Mourao ; Zulema L Pereira;
PUBLISHED: 2005, SOURCE: CONCURRENT ENGINEERING-RESEARCH AND APPLICATIONS, VOLUME: 13, ISSUE: 3
INDEXED IN: 
Scopus 
WOS
Scopus WOS12
TITLE: Service recovery at a financial institution
AUTHORS: Leal, RP; Pereira, ZL;
PUBLISHED: 2003, SOURCE: International Journal of Quality and Reliability Management, VOLUME: 20, ISSUE: 6
AUTHORS: Leal, RP; Pereira, ZL;
PUBLISHED: 2003, SOURCE: International Journal of Quality and Reliability Management, VOLUME: 20, ISSUE: 6
INDEXED IN: Scopus 
CrossRef
Scopus CrossRef13
TITLE: Quality training: Needs and evaluation - findings from a European survey Full Text
AUTHORS: Mathews, BP; Ueno, A; Kekale, T; Repka, M; Pereira, ZL; Silva, G ;
PUBLISHED: 2001, SOURCE: TOTAL QUALITY MANAGEMENT, VOLUME: 12, ISSUE: 4-5
AUTHORS: Mathews, BP; Ueno, A; Kekale, T; Repka, M; Pereira, ZL; Silva, G ;
PUBLISHED: 2001, SOURCE: TOTAL QUALITY MANAGEMENT, VOLUME: 12, ISSUE: 4-5
INDEXED IN: Scopus WOS
Scopus WOS14
TITLE: European quality management practices. The impact of national culture
AUTHORS: Brian P Mathews; Akiko Ueno; Tauno Kekäle; Mikko Repka; Zulema Lopes Pereira; Graça Silva ;
PUBLISHED: 2001, SOURCE: Int J Qual & Reliability Mgmt - International Journal of Quality & Reliability Management, VOLUME: 18, ISSUE: 7
AUTHORS: Brian P Mathews; Akiko Ueno; Tauno Kekäle; Mikko Repka; Zulema Lopes Pereira; Graça Silva ;
PUBLISHED: 2001, SOURCE: Int J Qual & Reliability Mgmt - International Journal of Quality & Reliability Management, VOLUME: 18, ISSUE: 7
INDEXED IN: CrossRef
CrossRef