Cristiane Drebes Pedron
AuthID: R-000-JMT
41
TITLE: Programas de Fidelidade: um Estudo de Múltiplos Casos em Empresas Portuguesas
AUTHORS: Vanessa Leal Mendes; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Marketing, VOLUME: 13, ISSUE: 1
AUTHORS: Vanessa Leal Mendes; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Marketing, VOLUME: 13, ISSUE: 1
42
TITLE: An Analysis of Open-Ended Online Reviews about Bed and Breakfast and Inns in Portugal
AUTHORS: Sara Evans Machado dos Santos; Marcirio Silveira Chaves; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Pesquisa em Turismo, VOLUME: 8, ISSUE: 1
AUTHORS: Sara Evans Machado dos Santos; Marcirio Silveira Chaves; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Pesquisa em Turismo, VOLUME: 8, ISSUE: 1
43
TITLE: Users’ Commitment in Information System Implementation: The Role of Top-Management Commitment and Organizational Context
AUTHORS: Irene Rebelo Cardoso; Cristiane Drebes Pedron;
PUBLISHED: 2013, SOURCE: Revista de Gestão em Sistemas de Saúde, VOLUME: 02, ISSUE: 01
AUTHORS: Irene Rebelo Cardoso; Cristiane Drebes Pedron;
PUBLISHED: 2013, SOURCE: Revista de Gestão em Sistemas de Saúde, VOLUME: 02, ISSUE: 01
44
TITLE: Knowledge Management on the implementation of a CRM Project: A Case Study
AUTHORS: Pedro Rodrigues; Cristiane Drebes Pedron; Mírian Oliveira;
PUBLISHED: 2013, SOURCE: Revista de Administração da UFSM, VOLUME: 6, ISSUE: 3
AUTHORS: Pedro Rodrigues; Cristiane Drebes Pedron; Mírian Oliveira;
PUBLISHED: 2013, SOURCE: Revista de Administração da UFSM, VOLUME: 6, ISSUE: 3
45
TITLE: Decision-making based on online reviews: The small and medium hotels management
AUTHORS: Marcirio Silveira Chaves; Rodrigo Gomes; Cristiane Pedron;
PUBLISHED: 2012, SOURCE: ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
AUTHORS: Marcirio Silveira Chaves; Rodrigo Gomes; Cristiane Pedron;
PUBLISHED: 2012, SOURCE: ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
INDEXED IN: 
Scopus
Scopus IN MY: 
ORCID
ORCID46
TITLE: Customer relationship management e as pequenas e médias empresas: um estudo de múltiplos casos em empresas portuguesas
AUTHORS: Cristiane Drebes Pedron; Pedro Monteiro; Telma Marques;
PUBLISHED: 2012, SOURCE: Revista de Gestão, VOLUME: 19, ISSUE: 2
AUTHORS: Cristiane Drebes Pedron; Pedro Monteiro; Telma Marques;
PUBLISHED: 2012, SOURCE: Revista de Gestão, VOLUME: 19, ISSUE: 2
47
TITLE: A Framework for Customer Knowledge Management based on Social Semantic Web. A Hotel Sector Approach
AUTHORS: Marcirio Silveira Chaves; Cássia Trojahn; Cristiane Drebes Pedron;
PUBLISHED: 2011, SOURCE: Advances in Electronic Commerce - Customer Relationship Management and the Social and Semantic Web
AUTHORS: Marcirio Silveira Chaves; Cássia Trojahn; Cristiane Drebes Pedron;
PUBLISHED: 2011, SOURCE: Advances in Electronic Commerce - Customer Relationship Management and the Social and Semantic Web
48
TITLE: Knowledge Spiral in Knowledge Management Frameworks: the Case of Two Organizations in Portugal Full Text
AUTHORS: Mirian Oliveira; Grace Vieira Becker; Cristiane Drebes Pedron; Felipe Dall' Igna;
PUBLISHED: 2010, SOURCE: PERSPECTIVAS EM CIENCIA DA INFORMACAO, VOLUME: 15, ISSUE: 3
AUTHORS: Mirian Oliveira; Grace Vieira Becker; Cristiane Drebes Pedron; Felipe Dall' Igna;
PUBLISHED: 2010, SOURCE: PERSPECTIVAS EM CIENCIA DA INFORMACAO, VOLUME: 15, ISSUE: 3
INDEXED IN: 
WOS
WOS49
TITLE: Knowledge Spiral in Knowledge Management Frameworks: The Case of Two Organizations in Portugal [Espiral do conhecimento em frameworks de gestão do conhecimento: O caso de duas organizações em portugal] Full Text
AUTHORS: Oliveira, M; Becker, GV; Pedron, CD; Dall'Igna, F;
PUBLISHED: 2010, SOURCE: Perspectivas em Ciencia da Informacao, VOLUME: 15, ISSUE: 3
AUTHORS: Oliveira, M; Becker, GV; Pedron, CD; Dall'Igna, F;
PUBLISHED: 2010, SOURCE: Perspectivas em Ciencia da Informacao, VOLUME: 15, ISSUE: 3
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID50
TITLE: Knowledge Management Implementation in Stages: The Case of Organizations in Brazil
AUTHORS: Mirian Oliveira; Cristiane Drebes Pedron; Antonio Carlos G Gastaud Macada;
PUBLISHED: 2010, SOURCE: 11th European Conference on Knowledge Management in PROCEEDINGS OF THE 11TH EUROPEAN CONFERENCE ON KNOWLEDGE MANAGEMENT, VOLS 1 AND 2
AUTHORS: Mirian Oliveira; Cristiane Drebes Pedron; Antonio Carlos G Gastaud Macada;
PUBLISHED: 2010, SOURCE: 11th European Conference on Knowledge Management in PROCEEDINGS OF THE 11TH EUROPEAN CONFERENCE ON KNOWLEDGE MANAGEMENT, VOLS 1 AND 2
INDEXED IN: WOS
WOS