Cláudia Maria Fileno Miranda Veloso
AuthID: R-002-SAM
91
TITLE: THE EFFECTS OF CUSTOMER SATISFACTION, SERVICE QUALITY AND PERCEIVED VALUE ON BEHAVIOURAL INTENTIONS IN RETAIL INDUSTRY
AUTHORS: Claudia Miranda Veloso; Daniel Margaca Magueta; Paula Odete Fernandes ; Humberto Ribeiro ;
PUBLISHED: 2017, SOURCE: 23rd International Scientific Conference on Economic and Social Development (ESD) in ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2017)
AUTHORS: Claudia Miranda Veloso; Daniel Margaca Magueta; Paula Odete Fernandes ; Humberto Ribeiro ;
PUBLISHED: 2017, SOURCE: 23rd International Scientific Conference on Economic and Social Development (ESD) in ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2017)
INDEXED IN: 
WOS
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ORCID
ORCID92
TITLE: The teachers’ satisfaction in higher education institutions as key factor of the strategic management and of the organizational competitiveness
AUTHORS: Veloso, CM; Lunga, DA; Fernandes, PO ;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: December Special Issue INTE
AUTHORS: Veloso, CM; Lunga, DA; Fernandes, PO ;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: December Special Issue INTE
INDEXED IN: 
Scopus
Scopus IN MY: ORCID
ORCID93
TITLE: Toward a quality measure of angolan public higher education institutions to enhance organizational performance
AUTHORS: Veloso, CM; Lunga, DA; Fernandes, PO;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: December Special Issue INTE
AUTHORS: Veloso, CM; Lunga, DA; Fernandes, PO;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: December Special Issue INTE
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID94
TITLE: Internationalization of higher education institutions: The case study of the polytechnic institute of Bragança
AUTHORS: Veloso, CM; Fernandes, PO ;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: November Special Issue INTE
AUTHORS: Veloso, CM; Fernandes, PO ;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: November Special Issue INTE
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID95
TITLE: Business simulation games as an out of class activity for promoting students autonomous work and skill and knowledge improvement
AUTHORS: Magueta, D; Veloso, C;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: October Special Issue INTE
AUTHORS: Magueta, D; Veloso, C;
PUBLISHED: 2017, SOURCE: Turkish Online Journal of Educational Technology, VOLUME: 2017, ISSUE: October Special Issue INTE
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID96
TITLE: THE CERTIFICATION PROCESS OF DOURO VALLEY WINES: QUALITY DETERMINANTS FOR QUALITY WINES
AUTHORS: Rodrigues, Sara; Ribeiro, Humberto ; Alves, Sandra Raquel; Veloso, Claudia Miranda;
PUBLISHED: 2017, SOURCE: 22nd International Scientific Conference on Economic and Social Development (ESD) - The Legal Challenges of Modern World in ECONOMIC AND SOCIAL DEVELOPMENT (ESD)
AUTHORS: Rodrigues, Sara; Ribeiro, Humberto ; Alves, Sandra Raquel; Veloso, Claudia Miranda;
PUBLISHED: 2017, SOURCE: 22nd International Scientific Conference on Economic and Social Development (ESD) - The Legal Challenges of Modern World in ECONOMIC AND SOCIAL DEVELOPMENT (ESD)
INDEXED IN: WOS
WOS IN MY: ORCID
ORCID97
TITLE: DETERMINANTS OF CUSTOMER SATISFACTION AND LOYALTY IN THE TRADITIONAL RETAIL SERVICE
AUTHORS: Veloso, Claudia Miranda; Ribeiro, Humberto ; Alves, Sandra Raquel; Fernandes, Paula Odete ;
PUBLISHED: 2017, SOURCE: 22nd International Scientific Conference on Economic and Social Development (ESD) - The Legal Challenges of Modern World in ECONOMIC AND SOCIAL DEVELOPMENT (ESD)
AUTHORS: Veloso, Claudia Miranda; Ribeiro, Humberto ; Alves, Sandra Raquel; Fernandes, Paula Odete ;
PUBLISHED: 2017, SOURCE: 22nd International Scientific Conference on Economic and Social Development (ESD) - The Legal Challenges of Modern World in ECONOMIC AND SOCIAL DEVELOPMENT (ESD)
INDEXED IN: WOS
WOS IN MY: ORCID
ORCID98
TITLE: Measuring of the degree of innovation in commercial and service micro and small enterprises
AUTHORS: Cícero Walter; Cláudia M Veloso; Paula O Fernandes; Humberto Ribeiro;
PUBLISHED: 2017, SOURCE: 23rd International Scientific Conference on Economic and Social Development
AUTHORS: Cícero Walter; Cláudia M Veloso; Paula O Fernandes; Humberto Ribeiro;
PUBLISHED: 2017, SOURCE: 23rd International Scientific Conference on Economic and Social Development
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Handle
Handle99
TITLE: Service quality, customer satisfaction and corporate image as a key activator of store loyalty in traditional trade
AUTHORS: Cláudia M Veloso; Daniel Magueta; Paula O Fernandes ; Humberto Ribeiro ;
PUBLISHED: 2017, SOURCE: 10th Annual Conference of the EuroMed Academy of Business
AUTHORS: Cláudia M Veloso; Daniel Magueta; Paula O Fernandes ; Humberto Ribeiro ;
PUBLISHED: 2017, SOURCE: 10th Annual Conference of the EuroMed Academy of Business
INDEXED IN: Handle
Handle100
TITLE: La gestión de la innovación en las Micro y Pequeñas Empresas: un análisis del grado de innovación
AUTHORS: Cícero Walter; Cláudia M Veloso; Paula O Fernandes ;
PUBLISHED: 2017, SOURCE: XXI Congreso Internacional de Investigación en Ciencias Administrativas: La Cooperación y Nuevos Enfoques Estratégicos ante la Complejidad del Entorno Empresarial Globalizado
AUTHORS: Cícero Walter; Cláudia M Veloso; Paula O Fernandes ;
PUBLISHED: 2017, SOURCE: XXI Congreso Internacional de Investigación en Ciencias Administrativas: La Cooperación y Nuevos Enfoques Estratégicos ante la Complejidad del Entorno Empresarial Globalizado
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ORCID