Cláudia Maria Fileno Miranda Veloso
AuthID: R-002-SAM
71
TITLE: Medindo o grau de inovação nas micro e pequenas empresas no Nordeste do Brasil. Measuring the degree of innovation in micro and small enterprises In the northeast of Brazil
AUTHORS: Cicero E Walter; Cláudia M Veloso; Paula O Fernandes;
PUBLISHED: 2019, SOURCE: HOLOS, VOLUME: 35, ISSUE: 7
AUTHORS: Cicero E Walter; Cláudia M Veloso; Paula O Fernandes;
PUBLISHED: 2019, SOURCE: HOLOS, VOLUME: 35, ISSUE: 7
INDEXED IN:
Handle

72
TITLE: THE LINKS BETWEEN SERVICE QUALITY, BRAND IMAGE, CUSTOMER SATISFACTION AND LOYALTY IN THE RETAIL INDUSTRY
AUTHORS: Veloso, CM; Magueta, D; Ribeiro, H; Alves, SR;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
AUTHORS: Veloso, CM; Magueta, D; Ribeiro, H; Alves, SR;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
INDEXED IN:
WOS

IN MY:
ORCID

73
TITLE: SATISFACTION DETERMINANTS OF HEALTHCARE PROFESSIONALS AND INSTITUTIONS IN PORTUGAL'S NORTH REGION
AUTHORS: Serafim, AL; Veloso, CM; Ribeiro, H;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018): 35TH INTERNATIONAL SCIENTIFIC CONFERENCE
AUTHORS: Serafim, AL; Veloso, CM; Ribeiro, H;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018): 35TH INTERNATIONAL SCIENTIFIC CONFERENCE
INDEXED IN:
WOS

IN MY:
ORCID

74
TITLE: STATIC VERSUS DYNAMIC SHIFT-SHARE ANALYSIS APPLIED TO THE PANAMANIAN EXPORTS TO THE UE FOLLOWING THE AACUE COMMERCIAL AGREEMENT
AUTHORS: Mejia, MM; Veloso, CM; Duarte, A; Ribeiro, H;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018): 35TH INTERNATIONAL SCIENTIFIC CONFERENCE
AUTHORS: Mejia, MM; Veloso, CM; Duarte, A; Ribeiro, H;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018): 35TH INTERNATIONAL SCIENTIFIC CONFERENCE
INDEXED IN:
WOS

IN MY:
ORCID

75
TITLE: THE USE OF SOCIAL MEDIA MARKETING IN MODERN RETAIL: THE CASE OF MAJOR PRODUCING AND DISTRIBUTING COMPANIES
AUTHORS: Ribeiro, H; Alves, SR; Veloso, C;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018): 35TH INTERNATIONAL SCIENTIFIC CONFERENCE
AUTHORS: Ribeiro, H; Alves, SR; Veloso, C;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018): 35TH INTERNATIONAL SCIENTIFIC CONFERENCE
INDEXED IN:
WOS

IN MY:
ORCID

76
TITLE: CUSTOMER SATISFACTION, PRODUCT AND SERVICE QUALITY IN RETAIL MANAGEMENT: THE CASE OF A FAST FOOD CHAIN
AUTHORS: Pinto, G; Ribeiro, H; Alves, SR; Veloso, CM;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
AUTHORS: Pinto, G; Ribeiro, H; Alves, SR; Veloso, CM;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
INDEXED IN:
WOS

IN MY:
ORCID

77
TITLE: TOWARDS A SERVICE QUALITY MEASURE OF THE PORTUGUESE TRADITIONAL RETAIL INDUSTRY
AUTHORS: Veloso, CM; Ribeiro, H; Alves, SR;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
AUTHORS: Veloso, CM; Ribeiro, H; Alves, SR;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
INDEXED IN:
WOS

IN MY:
ORCID

78
TITLE: THE MEDIATING ROLE IN THE CUSTOMER SATISFACTION-LOYALTY RELATIONSHIP ON THE RETAIL INDUSTRY
AUTHORS: Ribeiro, H; Veloso, C; Alves, S; Monte, P;
PUBLISHED: 2018, SOURCE: RESEARCH ADVANCEMENTS IN NATIONAL AND GLOBAL BUSINESS THEORY AND PRACTICE
AUTHORS: Ribeiro, H; Veloso, C; Alves, S; Monte, P;
PUBLISHED: 2018, SOURCE: RESEARCH ADVANCEMENTS IN NATIONAL AND GLOBAL BUSINESS THEORY AND PRACTICE
INDEXED IN:
WOS

IN MY:
ORCID

79
TITLE: THE LOYALTY AND SATISFACTION DETERMINANTS: A FACTOR ANALYSIS APPLIED TO THE SOUTH AND INSULAR PORTUGUESE TRADITIONAL RETAIL
AUTHORS: Veloso, CM; Ribeiro, H; Monte, AP; Alves, S;
PUBLISHED: 2018, SOURCE: RESEARCH ADVANCEMENTS IN NATIONAL AND GLOBAL BUSINESS THEORY AND PRACTICE
AUTHORS: Veloso, CM; Ribeiro, H; Monte, AP; Alves, S;
PUBLISHED: 2018, SOURCE: RESEARCH ADVANCEMENTS IN NATIONAL AND GLOBAL BUSINESS THEORY AND PRACTICE
INDEXED IN:
WOS

IN MY:
ORCID

80
TITLE: A SHIFT SHARE APPROACH FOR EVALUATING THE TRADE LINKS BETWEEN PANAMA AND THE EUROPEAN UNION
AUTHORS: Mejia, MM; Veloso, CM; Duarte, A; Ribeiro, H; Alves, SR;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
AUTHORS: Mejia, MM; Veloso, CM; Duarte, A; Ribeiro, H; Alves, SR;
PUBLISHED: 2018, SOURCE: ECONOMIC AND SOCIAL DEVELOPMENT (ESD 2018)
INDEXED IN:
WOS

IN MY:
ORCID
