Patricia Helena Ferreira Lopes de Moura e Sa


AuthID: R-000-KS7

Confirmed Publications: 45



1
TITLE: Analysing the use of mixed methods in quality management literature
AUTHORS: Patrícia Moura e Sá ;
PUBLISHED: 2023, SOURCE: TQM Journal
INDEXED IN: Scopus CrossRef
IN MY: ORCID | CIÊNCIAVITAE
2
TITLE: Measuring local public expenditure effectiveness using sustainable development goals
AUTHORS: Matos, Sandra; Jorge, Susana ; e Sa, Patricia Moura ;
PUBLISHED: 2023, SOURCE: International Journal of Public Sector Management in INTERNATIONAL JOURNAL OF PUBLIC SECTOR MANAGEMENT, VOLUME: 36, ISSUE: 4/5
INDEXED IN: Scopus WOS CrossRef: 1 Handle
IN MY: ORCID | CIÊNCIAVITAE
3
TITLE: Measuring the Quality of the Strategic Financial Planning Information (Q-FPI) in the Local Government
AUTHORS: Matos, S; Jorge, S ; Sa, PME ;
PUBLISHED: 2023, SOURCE: INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION, VOLUME: 46, ISSUE: 10
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID | CIÊNCIAVITAE
4
TITLE: Quality assessment of the services delivered by a court, based on the perceptions of users, magistrates, and court officials  Full Text
AUTHORS: Sá, PME ; Rosa, MJ; Santinha, G; Valente, C;
PUBLISHED: 2021, SOURCE: Sustainability in Sustainability (Switzerland), VOLUME: 13, ISSUE: 2
INDEXED IN: Scopus CrossRef: 1 Handle
IN MY: ORCID | CIÊNCIAVITAE
5
TITLE: An assessment of a municipal physical activity programme for seniors based on the EFQM model: Integrating the views of internal and external stakeholders  Full Text
AUTHORS: Moura e Sá, P ; Fernandes, C;
PUBLISHED: 2020, SOURCE: Evaluation and Program Planning in Evaluation and Program Planning, VOLUME: 80
INDEXED IN: Scopus CrossRef: 1 Handle
IN MY: ORCID | CIÊNCIAVITAE
6
TITLE: Collaborative design in public services: a wicked problem-reframing case
AUTHORS: Moura e Sá, P ; Frade, C; Jesus, F; Lopes, M; Maneca Lima, T; Raposo, V;
PUBLISHED: 2020, SOURCE: TQM Journal
INDEXED IN: Scopus CrossRef
IN MY: ORCID | CIÊNCIAVITAE
7
8
TITLE: Quality management in higher education.Using SERVPERF to assess services quality
AUTHORS: Rodrigues, R; Rosa, MJ; Sá, PM ; Santinha, G;
PUBLISHED: 2020, SOURCE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
INDEXED IN: Scopus Handle
IN MY: ORCID | CIÊNCIAVITAE
9
TITLE: Raising consumers' interest in their water invoices: Challenges and opportunities  Full Text
AUTHORS: Martins, R ; Sa, PME ;
PUBLISHED: 2020, SOURCE: Utilities Policy in UTILITIES POLICY, VOLUME: 63
INDEXED IN: Scopus WOS CrossRef: 2 Handle
IN MY: ORCID | CIÊNCIAVITAE
10
TITLE: Drivers of customer satisfaction and loyalty in swimming pools
AUTHORS: Moura e Sá, P ; Cunha, P;
PUBLISHED: 2019, SOURCE: TQM Journal, VOLUME: 31, ISSUE: 3
INDEXED IN: Scopus CrossRef: 6
IN MY: ORCID | CIÊNCIAVITAE
Page 1 of 5. Total results: 45.

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