31
TITLE: Problems and challenges in the Contac Centers
AUTHORS: Rui Rijo; Ramiro Goncalves ; Joao Varajao ;
PUBLISHED: 2007, SOURCE: 2nd Conference of the Iberica de Sistemas e Tecnologias de Informacao in NOVAS PERSPECTIVAS EM SISTEMAS E TECNOLOGIAS DE INFORMACAO, VOL I
INDEXED IN: WOS
Page 4 of 4. Total results: 31.