Problems and Challenges in the Contac Centers

AuthID
 P-004-E1Z
3
Author(s)
Document Type
Proceedings Paper
Year published
2007
Published
in NOVAS PERSPECTIVAS EM SISTEMAS E TECNOLOGIAS DE INFORMACAO, VOL I
Pages: 296-+ (5)
Conference
2Nd Conference of the Iberica de Sistemas e Tecnologias de Informacao, Date: JUN 21-23, 2007, Location: Porto, PORTUGAL
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Wos®
Publication Identifiers
Wos: WOS:000268441900026
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