52
TITLE: Dynamic multi-interface services: An application to the design of a multimedia service
AUTHORS: Teixeira, JG ; Patricio, L ; Huang, KH; Nobrega, L ; Constantine, L; Fisk, RP;
PUBLISHED: 2013, SOURCE: 2013 5th International Conference on Service Science and Innovation, ICSSI 2013 in Proceedings - 2013 5th International Conference on Service Science and Innovation, ICSSI 2013
INDEXED IN: Scopus CrossRef: 2
IN MY: ORCID
53
TITLE: Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems
AUTHORS: Teixeira, JG ; Patricio, L ; Nobrega, L; Constantine, L; Fisk, RP;
PUBLISHED: 2013, SOURCE: 2013 IEEE 15th International Conference on e-Health Networking, Applications and Services, Healthcom 2013 in 2013 IEEE 15th International Conference on e-Health Networking, Applications and Services, Healthcom 2013
INDEXED IN: Scopus CrossRef
IN MY: ORCID
55
TITLE: Understanding participation in company social networks
AUTHORS: Carla Sofia Martins; Lia Patricio ;
PUBLISHED: 2013, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 24, ISSUE: 5
INDEXED IN: Scopus WOS CrossRef: 24
IN MY: ORCID
56
TITLE: ADOPTING ELECTRONIC HEALTH RECORDS IN HEALTH CARE PRACTICES: A MULTIPLE CASE STUDY OF THE PORTUGUESE HEALTHCARE SYSTEM
AUTHORS: Miguel Oliveira; Antonio Carvalho Brito ; Lia Patricio ;
PUBLISHED: 2012, SOURCE: IADIS International Conference E-Health Part of the IADIS Multi Conference on Computer Science and Information Systems in PROCEEDINGS OF THE IADIS INTERNATIONAL CONFERENCE E-HEALTH 2012
INDEXED IN: Scopus WOS
IN MY: ORCID
57
TITLE: Customer experience modeling: from customer experience to service design
AUTHORS: Jorge Teixeira ; Lia Patricio ; Nuno J Nunes ; Leonel Nobrega ; Raymond P Fisk; Larry Constantine;
PUBLISHED: 2012, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 23, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 133
IN MY: ORCID
58
TITLE: Designing Services with Model-based Methods
AUTHORS: Jorge Teixeira; Lia Patrício ; Leonel Nóbrega; Larry Constantine; Raymond P Fisk;
PUBLISHED: 2012
INDEXED IN: Handle
60
TITLE: Mobile Service Experience -­ a quantitative study
AUTHORS: Teresa Sarmento; Lia Patrício ;
PUBLISHED: 2012, SOURCE: AMAServsig2012
INDEXED IN: Handle
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