Patricia Helena Ferreira Lopes de Moura e Sa
AuthID: R-000-KS7
12
TITLE: An assessment of a municipal physical activity programme for seniors based on the EFQM model: Integrating the views of internal and external stakeholders Full Text
AUTHORS: Moura e Sá, P; Fernandes, C;
PUBLISHED: 2020, SOURCE: Evaluation and Program Planning in Evaluation and Program Planning, VOLUME: 80
AUTHORS: Moura e Sá, P; Fernandes, C;
PUBLISHED: 2020, SOURCE: Evaluation and Program Planning in Evaluation and Program Planning, VOLUME: 80
13
TITLE: Collaborative design in public services: a wicked problem-reframing case
AUTHORS: Moura e Sá, P; Frade, C; Jesus, F; Lopes, M; Maneca Lima, T; Raposo, V;
PUBLISHED: 2020, SOURCE: TQM Journal
AUTHORS: Moura e Sá, P; Frade, C; Jesus, F; Lopes, M; Maneca Lima, T; Raposo, V;
PUBLISHED: 2020, SOURCE: TQM Journal
14
TITLE: Quality management in higher education.Using SERVPERF to assess services quality
AUTHORS: Rodrigues, R; Rosa, MJ; Sá, PM; Santinha, G;
PUBLISHED: 2020, SOURCE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
AUTHORS: Rodrigues, R; Rosa, MJ; Sá, PM; Santinha, G;
PUBLISHED: 2020, SOURCE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
INDEXED IN: 
Scopus 
Handle
Scopus Handle IN MY: 
ORCID
ORCID15
TITLE: Emerging Topics in Management Studies
AUTHORS: Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá;
PUBLISHED: 2020
AUTHORS: Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá;
PUBLISHED: 2020
16
TITLE: Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations
AUTHORS: Patrícia M e Sá; Marlene P C Amorim;
PUBLISHED: 2020, SOURCE: Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations in Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations
AUTHORS: Patrícia M e Sá; Marlene P C Amorim;
PUBLISHED: 2020, SOURCE: Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations in Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations
INDEXED IN: Handle
Handle17
TITLE: Ergonomic clothing design for care-dependent elderly women
AUTHORS: Caldas, A; Carvalho, M; Lopes, H; Souza, M;
PUBLISHED: 2019, SOURCE: 1st Textile Design International Conference on Textiles, Identity and Innovation - Design the Future (D_TEX) in TEXTILES, IDENTITY AND INNOVATION: DESIGN THE FUTURE
AUTHORS: Caldas, A; Carvalho, M; Lopes, H; Souza, M;
PUBLISHED: 2019, SOURCE: 1st Textile Design International Conference on Textiles, Identity and Innovation - Design the Future (D_TEX) in TEXTILES, IDENTITY AND INNOVATION: DESIGN THE FUTURE
INDEXED IN: 
WOS
WOS18
TITLE: Drivers of customer satisfaction and loyalty in swimming pools
AUTHORS: Moura e Sá, P; Cunha, P;
PUBLISHED: 2019, SOURCE: TQM Journal, VOLUME: 31, ISSUE: 3
AUTHORS: Moura e Sá, P; Cunha, P;
PUBLISHED: 2019, SOURCE: TQM Journal, VOLUME: 31, ISSUE: 3
19
TITLE: For best results
AUTHORS: Mourae Sá, P;
PUBLISHED: 2018, SOURCE: Quality Progress, VOLUME: 51, ISSUE: 1
AUTHORS: Mourae Sá, P;
PUBLISHED: 2018, SOURCE: Quality Progress, VOLUME: 51, ISSUE: 1
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID20
TITLE: Are public administration institutions willing to disclose their performance through data portals?: The case of the Portuguese directorates-general. The Case of the Portuguese Directorates-General
AUTHORS: Patrícia Moura e Sá; Rui Pedro Lourenço; Susana Veloso;
PUBLISHED: 2018, SOURCE: Handbook of Research on Modernization and Accountability in Public Sector Management
AUTHORS: Patrícia Moura e Sá; Rui Pedro Lourenço; Susana Veloso;
PUBLISHED: 2018, SOURCE: Handbook of Research on Modernization and Accountability in Public Sector Management
