From Emotional Data to Decisions: A Systematic Review on How Airlines Use Sentiments and Emotions to Stay Ahead

AuthID
 P-01A-7C6
4
Author(s)
Freire, M
·
Melo, P
·
Document Type
Article
Year published
2026
Published
in Journal of Air Transport Management, ISSN: 0969-6997
Volume: 131, Pages: 102911
Indexing
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Publication Identifiers
Scopus: 2-s2.0-105017650745
Source Identifiers
ISSN: 0969-6997
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