Sharing Dissatisfaction Online: Analyzing the Nature and Predictors of Hotel Guests Negative Reviews

AuthID
P-00M-WW2
2
Author(s)
Fernandes, F
Document Type
Article
Year published
2018
Published
in JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, ISSN: 1936-8623
Volume: 27, Issue: 2, Pages: 127-150 (24)
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Publication Identifiers
Scopus: 2-s2.0-85026536377
Wos: WOS:000424807200001
Source Identifiers
ISSN: 1936-8623
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