15Th International Conference on Enterprise Information Systems (Iceis), Date: JUL 04-07, 2013, Location: Angers, FRANCE, Sponsors: ESEO Grp, Inst Syst & Technologies Informat, Control & Commun, Assoc Advancement Artificial Intelligence, IEICE Special Interest Grp Software Interprise Modelling, ACM Special Interest Grp Management Informat Syst, ACM Special Interest Grp Comp Human Interact, Informat Res Ctr