Building Customers' Resilience to Negative Information in the Airline Industry

AuthID
P-00Q-MKB
3
Author(s)
Torres, P
Document Type
Article
Year published
2019
Published
in JOURNAL OF RETAILING AND CONSUMER SERVICES, ISSN: 0969-6989
Volume: 50, Pages: 235-248 (14)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-85066130364
Wos: WOS:000471928200026
Source Identifiers
ISSN: 0969-6989
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