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Models of Satisfaction Antecedents: A Brief Review. An Integrative Literature Review of the Most Discussed Satisfaction Models in Marketing Studies
AuthID
P-00S-G6K
3
Author(s)
Macieira, F
·
Oliveira, T
·
Yanaze, M
Document Type
Article
Year published
2020
Published
in
International Journal of Services and Operations Management,
ISSN: 1744-2370
Volume: 36, Issue: 3, Pages: 348-359
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Scopus
®
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Publication Identifiers
DOI
:
10.1504/ijsom.2020.108118
Scopus
: 2-s2.0-85088256349
Source Identifiers
ISSN
: 1744-2370
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