191
TÍTULO: Omni-channel Service Operations: Building Technology-based Business Networks
AUTORES: Reis, J ; Marlene Amorim ; Melao, N ;
PUBLICAÇÃO: 2017, FONTE: IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI) in 2017 IEEE INTERNATIONAL CONFERENCE ON SERVICE OPERATIONS AND LOGISTICS, AND INFORMATICS (SOLI)
INDEXADO EM: WOS DBLP
192
TÍTULO: Operational Challenges in Hybrid Organizations. Insights for Future Research
AUTORES: Liliana Ávila; Marlene Amorim ;
PUBLICAÇÃO: 2017, FONTE: Handbook of Research on Emerging Business Models and Managerial Strategies in the Nonprofit Sector - Advances in Public Policy and Administration
INDEXADO EM: CrossRef
NO MEU: ORCID
193
TÍTULO: Operational challenges in hybrid organizations: Insights for future research
AUTORES: Ávila, L; Marlene Amorim ;
PUBLICAÇÃO: 2017, FONTE: Operations and Service Management: Concepts, Methodologies, Tools, and Applications
INDEXADO EM: Scopus
194
TÍTULO: Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services
AUTORES: Nuno Filipe Melao ; Sara Maria Guia; Marlene Amorim ;
PUBLICAÇÃO: 2017, FONTE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 28, NÚMERO: 7-8
INDEXADO EM: WOS
195
TÍTULO: Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services  Full Text
AUTORES: Melão, NF; Maria Guia, S; Marlene Amorim ;
PUBLICAÇÃO: 2017, FONTE: Total Quality Management and Business Excellence, VOLUME: 28, NÚMERO: 7-8
INDEXADO EM: Scopus CrossRef: 17
196
TÍTULO: Assessment of air quality microsensors versus reference methods: The EuNetAir joint exercise  Full Text
AUTORES: Borrego, C; Costa, AM; Ginja, J; Marlene Amorim ; Coutinho, M; Karatzas, K; Sioumis, T; Katsifarakis, N; Konstantinidis, K; De Vito, S; Esposito, E; Smith, P; Andre, N; Gerard, P; Francis, LA; Castell, N; Schneider, P; Viana, M; Minguillon, MC; Reimringer, W; Otjes, RP; von Sicard, O; Pohle, R; Elen, B; Suriano, D; Pfister, V; Prato, M; Dipinto, S; Penza, M; ...Mais
PUBLICAÇÃO: 2016, FONTE: ATMOSPHERIC ENVIRONMENT, VOLUME: 147
INDEXADO EM: Scopus WOS CrossRef: 71
197
TÍTULO: Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse  Full Text
AUTORES: Marlene Amorim ; Alejandro Lago; Philip Moscoso; Eduardo Prieto;
PUBLICAÇÃO: 2016, FONTE: J. Serv. Sci. Res., VOLUME: 8, NÚMERO: 1
INDEXADO EM: DBLP CrossRef: 1
198
TÍTULO: Managing reverse exchanges in service supply chains
AUTORES: Vikas Kumar; Marlene Amorim ; Arijit Bhattacharya; Jose Arturo Garza Reyes;
PUBLICAÇÃO: 2016, FONTE: SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL, VOLUME: 21, NÚMERO: 2
INDEXADO EM: Scopus WOS CrossRef: 3
199
TÍTULO: Multi-channel deployment: A methodology for the design of multi-channel service processes  Full Text
AUTORES: Sousa, R ; Marlene Amorim ; Pinto, GM; Magalhães, A;
PUBLICAÇÃO: 2016, FONTE: Production Planning and Control, VOLUME: 27, NÚMERO: 4
INDEXADO EM: Scopus CrossRef
200
TÍTULO: Service Operations Decisions in Hybrid Organizations: Towards a Research Agenda
AUTORES: Liliana Ávila; Marlene Amorim ;
PUBLICAÇÃO: 2016, FONTE: 7th International Conference on Exploring Services Science, IESS 2016 in IESS, VOLUME: 247
INDEXADO EM: Scopus DBLP CrossRef
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