Marlene Paula Castro Amorim


AuthID: R-000-M2M

Confirmed Publications: 121



111
TITLE: Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations
AUTHORS: Joao Reis; Marlene Amorim ; Nuno Melao ;
PUBLISHED: 2015, SOURCE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXED IN: Scopus WOS CrossRef: 2
IN MY: ORCID
112
TITLE: Exploring Opportunities to Improve Retail Store Quality Using RSQS
AUTHORS: Marlene Amorim ; Fatemeh Bashashi Saghezchi;
PUBLISHED: 2015, SOURCE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
113
TITLE: Addressing environmental, financial and social sustainability in the management of higher education quality
AUTHORS: Harley Dos Santos Martins; Sandra Maria Correia Loureiro; Marlene Paula Castro Amorim ;
PUBLISHED: 2014, SOURCE: J. for International Business and Entrepreneurship Development - JIBED, VOLUME: 7, ISSUE: 3
INDEXED IN: CrossRef
IN MY: ORCID
114
TITLE: An investigation of service quality assessments across retail formats
AUTHORS: Amorim, M ; Saghezchi, FB;
PUBLISHED: 2014, SOURCE: International Journal of Quality and Service Sciences, VOLUME: 6, ISSUE: 2-3
INDEXED IN: Scopus CrossRef
IN MY: ORCID
115
TITLE: Managing Customer Participation and Customer Interactions in Service Delivery: the Case of Museums and Educational Services  Full Text
AUTHORS: Marlene Amorim ; Maria João Rosa; Sandra Santos;
PUBLISHED: 2014, SOURCE: Organizacija, VOLUME: 47, ISSUE: 3
INDEXED IN: CrossRef: 4
IN MY: ORCID
116
TITLE: A methodology for the design of multichannel service processes
AUTHORS: Sousa, R; Amorim, M ; Pinto, G; Magalhaes, A;
PUBLISHED: 2013, SOURCE: 22nd International Conference on Production Research, ICPR 2013 in 22nd International Conference on Production Research, ICPR 2013
INDEXED IN: Scopus
IN MY: ORCID
117
TITLE: CRITICAL SUCCESS FACTORS AS DRIVERS TO QUALITY AND SUSTAINABLE IN HIGHER EDUCATION INSTITUTIONS
AUTHORS: Martins Harley dos Santos; Sandra Maria C Correia Loureiro; Marlene Paula C Castro Amorim ;
PUBLISHED: 2013, SOURCE: 5th Annual EuroMed Conference of the EuroMed Academy of Business in 5TH ANNUAL EUROMED CONFERENCE OF THE EUROMED ACADEMY OF BUSINESS: BUILDING NEW BUSINESS MODELS FOR SUCCESS THROUGH COMPETITIVENESS AND RESPONSIBILITY
INDEXED IN: WOS
118
TITLE: An analysis of knowledge areas in industrial engineering and management curriculum
AUTHORS: Lima, RM ; Mesquita, D; Amorim, M ; Jonker, G; Flores, MA ;
PUBLISHED: 2012, SOURCE: International Journal of Industrial Engineering and Management, VOLUME: 3, ISSUE: 2
INDEXED IN: Scopus
IN MY: ORCID
119
TITLE: Iem graduates transition to the labour market: The importance of internships
AUTHORS: Amorim, M ; Pimentel.carina, C; Rosa, MJ ;
PUBLISHED: 2012, SOURCE: International Journal of Industrial Engineering and Management, VOLUME: 3, ISSUE: 2
INDEXED IN: Scopus
IN MY: ORCID
120
TITLE: Putting Your Client to Work: A Good Way to Achieve Great Service at Low Cost?
AUTHORS: Philip German Moscoso; Alejandro Lago; Marlene Castro Amorim ;
PUBLISHED: 2012, SOURCE: SSRN Electronic Journal - SSRN Journal
INDEXED IN: CrossRef
IN MY: ORCID
Página 12 de 13. Total de resultados: 121.

Um espaço para investigadores e suas instituições

Useful Links

Get Help

© 2024 CRACS & Inesc TEC - All Rights Reserved Privacy Policy | Terms of Service