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TÍTULO: Cloud2Bubble: Enhancing quality of experience in mobile cloud computing settings - A framework for system design and development in smart environments
AUTORES: Costa, PM; Pitt, J; Falcao E Cunha, J ; Galvao, T ;
PUBLICAÇÃO: 2012, FONTE: 3rd ACM Workshop on Mobile Cloud Computing and Services, MCS'12 in MCS'12 - Proceedings of the 3rd ACM Workshop on Mobile Cloud Computing and Services
INDEXADO EM: Scopus
32
TÍTULO: Customer data mining for lifestyle segmentation  Full Text
AUTORES: Migueis, VL ; Camanho, AS ; Cunha, JFE ;
PUBLICAÇÃO: 2012, FONTE: EXPERT SYSTEMS WITH APPLICATIONS, VOLUME: 39, NÚMERO: 10
INDEXADO EM: Scopus WOS CrossRef: 46 Handle
33
TÍTULO: Investigating Mobile Quality of Experience in Public Transport
AUTORES: Pedro Mauricio Costa; Joao G Vieira; Jeremy Pitt; Joao F E Falcao e Cunha ; Teresa Galvao ;
PUBLICAÇÃO: 2012, FONTE: 14th ACM International Conference on Human Computer Interaction with Mobile Devices and Services (MobileHCI) in MOBILEHCI '12: COMPANION PROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON HUMAN COMPUTER INTERACTION WITH MOBILE DEVICES AND SERVICES
INDEXADO EM: Scopus WOS CrossRef: 2
34
TÍTULO: Modeling partial customer churn: On the value of first product-category purchase sequences  Full Text
AUTORES: Migueis, VL ; Van den Poel, D; Camanho, AS ; Cunha, JFE ;
PUBLICAÇÃO: 2012, FONTE: EXPERT SYSTEMS WITH APPLICATIONS, VOLUME: 39, NÚMERO: 12
INDEXADO EM: Scopus WOS CrossRef: 69 Handle
35
TÍTULO: Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences  Full Text
AUTORES: Vera L Migueis ; Dirk Van den Poel; Ana S Camanho ; Joao F E Falcao e Cunha ;
PUBLICAÇÃO: 2012, FONTE: ADVANCES IN DATA ANALYSIS AND CLASSIFICATION, VOLUME: 6, NÚMERO: 4
INDEXADO EM: Scopus WOS CrossRef: 17
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TÍTULO: Mining Customer Loyalty Card Programs: The Improvement of Service Levels Enabled by Innovative Segmentation and Promotions Design
AUTORES: Migueis, VL ; Camanho, AS ; Joao F E Falcao e Cunha ;
PUBLICAÇÃO: 2011, FONTE: 2nd International Conference on Exploring Services Science in EXPLORING SERVICES SCIENCE, VOLUME: 82
INDEXADO EM: Scopus WOS CrossRef: 10
37
TÍTULO: Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting
AUTORES: Lia Patricio ; Raymond P Fisk; Joao F E Falcao e Cunha ; Larry Constantine;
PUBLICAÇÃO: 2011, FONTE: JOURNAL OF SERVICE RESEARCH, VOLUME: 14, NÚMERO: 2
INDEXADO EM: Scopus WOS CrossRef: 491
38
TÍTULO: Spider Maps for Location-Based Services Improvement
AUTORES: Joao Mourinho; Teresa Galvao ; Joao Falcao e Cunha ;
PUBLICAÇÃO: 2011, FONTE: 2nd International Conference on Exploring Services Science in EXPLORING SERVICES SCIENCE, VOLUME: 82
INDEXADO EM: Scopus WOS CrossRef: 4
39
TÍTULO: Towards an executive master degree for the new job profile of a service systems innovation architect
AUTORES: Dubois, E; Falcao e Cunha, J ; Leonard, M;
PUBLICAÇÃO: 2011, FONTE: 2011 Annual SRII Global Conference, SRII 2011 in Proceedings - 2011 Annual SRII Global Conference, SRII 2011
INDEXADO EM: Scopus CrossRef: 2
40
TÍTULO: Using social networks for exchanging valuable real time public transport information among travellers
AUTORES: Nunes, AA ; Galvao, T ; Cunha, JFE ; Pitt, JV;
PUBLICAÇÃO: 2011, FONTE: 13th IEEE International Conference on Commerce and Enterprise Computing (CEC) in 13TH IEEE INTERNATIONAL CONFERENCE ON COMMERCE AND ENTERPRISE COMPUTING (CEC 2011)
INDEXADO EM: Scopus WOS CrossRef: 8 Handle
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