Patricia Helena Ferreira Lopes de Moura e Sa
AuthID: R-000-KS7
12
TÃTULO: An assessment of a municipal physical activity programme for seniors based on the EFQM model: Integrating the views of internal and external stakeholders Full Text
AUTORES: Moura e Sá, P; Fernandes, C;
PUBLICAÇÃO: 2020, FONTE: Evaluation and Program Planning in Evaluation and Program Planning, VOLUME: 80
AUTORES: Moura e Sá, P; Fernandes, C;
PUBLICAÇÃO: 2020, FONTE: Evaluation and Program Planning in Evaluation and Program Planning, VOLUME: 80
13
TÃTULO: Collaborative design in public services: a wicked problem-reframing case
AUTORES: Moura e Sá, P; Frade, C; Jesus, F; Lopes, M; Maneca Lima, T; Raposo, V;
PUBLICAÇÃO: 2020, FONTE: TQM Journal
AUTORES: Moura e Sá, P; Frade, C; Jesus, F; Lopes, M; Maneca Lima, T; Raposo, V;
PUBLICAÇÃO: 2020, FONTE: TQM Journal
14
TÃTULO: Quality management in higher education.Using SERVPERF to assess services quality
AUTORES: Rodrigues, R; Rosa, MJ; Sá, PM; Santinha, G;
PUBLICAÇÃO: 2020, FONTE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
AUTORES: Rodrigues, R; Rosa, MJ; Sá, PM; Santinha, G;
PUBLICAÇÃO: 2020, FONTE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
INDEXADO EM:
Scopus
Handle


NO MEU:
ORCID

15
TÃTULO: Emerging Topics in Management Studies
AUTORES: Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá;
PUBLICAÇÃO: 2020
AUTORES: Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá;
PUBLICAÇÃO: 2020
16
TÃTULO: Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations
AUTORES: Patrícia M e Sá; Marlene P C Amorim;
PUBLICAÇÃO: 2020, FONTE: Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations in Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations
AUTORES: Patrícia M e Sá; Marlene P C Amorim;
PUBLICAÇÃO: 2020, FONTE: Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations in Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations
INDEXADO EM:
Handle

17
TÃTULO: Ergonomic clothing design for care-dependent elderly women
AUTORES: Caldas, A; Carvalho, M; Lopes, H; Souza, M;
PUBLICAÇÃO: 2019, FONTE: 1st Textile Design International Conference on Textiles, Identity and Innovation - Design the Future (D_TEX) in TEXTILES, IDENTITY AND INNOVATION: DESIGN THE FUTURE
AUTORES: Caldas, A; Carvalho, M; Lopes, H; Souza, M;
PUBLICAÇÃO: 2019, FONTE: 1st Textile Design International Conference on Textiles, Identity and Innovation - Design the Future (D_TEX) in TEXTILES, IDENTITY AND INNOVATION: DESIGN THE FUTURE
INDEXADO EM:
WOS

18
TÃTULO: Drivers of customer satisfaction and loyalty in swimming pools
AUTORES: Moura e Sá, P; Cunha, P;
PUBLICAÇÃO: 2019, FONTE: TQM Journal, VOLUME: 31, NÚMERO: 3
AUTORES: Moura e Sá, P; Cunha, P;
PUBLICAÇÃO: 2019, FONTE: TQM Journal, VOLUME: 31, NÚMERO: 3
19
TÃTULO: For best results
AUTORES: Mourae Sá, P;
PUBLICAÇÃO: 2018, FONTE: Quality Progress, VOLUME: 51, NÚMERO: 1
AUTORES: Mourae Sá, P;
PUBLICAÇÃO: 2018, FONTE: Quality Progress, VOLUME: 51, NÚMERO: 1
INDEXADO EM:
Scopus

NO MEU:
ORCID

20
TÃTULO: Are public administration institutions willing to disclose their performance through data portals?: The case of the Portuguese directorates-general. The Case of the Portuguese Directorates-General
AUTORES: Patrícia Moura e Sá; Rui Pedro Lourenço; Susana Veloso;
PUBLICAÇÃO: 2018, FONTE: Handbook of Research on Modernization and Accountability in Public Sector Management
AUTORES: Patrícia Moura e Sá; Rui Pedro Lourenço; Susana Veloso;
PUBLICAÇÃO: 2018, FONTE: Handbook of Research on Modernization and Accountability in Public Sector Management