Ricardo J. A. Alves de Sousa
AuthID: R-00F-NEJ
11
TÃTULO: A methodology for the design of multichannel service processes
AUTORES: Sousa, R; Marlene Amorim ; Pinto, G; Magalhaes, A;
PUBLICAÇÃO: 2013, FONTE: 22nd International Conference on Production Research, ICPR 2013 in 22nd International Conference on Production Research, ICPR 2013
AUTORES: Sousa, R; Marlene Amorim ; Pinto, G; Magalhaes, A;
PUBLICAÇÃO: 2013, FONTE: 22nd International Conference on Production Research, ICPR 2013 in 22nd International Conference on Production Research, ICPR 2013
INDEXADO EM: 
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