Intelligent Call Routing for Telecommunications Call-Centers

AuthID
P-00Z-NPX
3
Author(s)
Jorge, S
·
Pereira, C
·
4
Editor(es)
Analide,C;Novais,P;Camacho,D;Yin,H
Tipo de Documento
Proceedings Paper
Year published
2020
Publicado
in Intelligent Data Engineering and Automated Learning - IDEAL 2020 - 21st International Conference, Guimaraes, Portugal, November 4-6, 2020, Proceedings, Part I in Lecture Notes in Computer Science
Volume: 12489, Páginas: 316-328
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Publication Identifiers
DBLP: conf/ideal/JorgePN20
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