Complaints Management: Quality of Response to Customer Complaints in an Automotive Company

AuthID
 P-018-04C
6
Author(s)
Pedregal, A
·
Maia, C
·
Soares, G
·
Cardoso, H
·
Fonseca, M
Tipo de Documento
Article
Year published
2025
Publicado
in International Journal of Productivity and Quality Management, ISSN: 1746-6474
Volume: 44, Número: 1, Páginas: 18-39 (21)
Indexing
Scopus®
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-85216103952
Source Identifiers
ISSN: 1746-6474
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