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Service Quality in Multichannel Services Employing Virtual Channels
AuthID
P-004-M1B
2
Author(s)
Sousa, R
·
Voss, CA
Document Type
Article
Year published
2006
Published
in
JOURNAL OF SERVICE RESEARCH,
ISSN: 1094-6705
Volume: 8, Issue: 4, Pages: 356-371 (16)
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Scopus
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Metadata
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Publication Identifiers
DOI
:
10.1177/1094670506286324
Scopus
: 2-s2.0-33646187494
Wos
: WOS:000240609100006
Source Identifiers
ISSN
: 1094-6705
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