A Typology of Customer-To-Customer Interaction and Its Implications for Excellence in Service Provision

AuthID
 P-00S-E30
2
Author(s)
Moura e Sá, P
·
Document Type
Article
Year published
2017
Published
in Total Quality Management and Business Excellence, ISSN: 1478-3363
Volume: 28, Issue: 9-10, Pages: 1183-1193
Indexing
Scopus®
Crossref®4
Google Scholar®
Publication Identifiers
Scopus: 2-s2.0-85017216249
Source Identifiers
ISSN: 1478-3363
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