Process Mining for Analyzing Customer Relationship Management Systems: A Case Study

AuthID
P-00V-RN0
3
Author(s)
Gama, J
·
Campos, P
Tipo de Documento
Book Chapter
Year published
2018
Publicado
in Studies in Big Data - Learning from Data Streams in Evolving Environments, ISSN: 2197-6503
Páginas: 209-221
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ISSN: 2197-6503
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