How the Response to Service Incidents Change Customer-Firm Relationships

AuthID
 P-00W-T3Q
3
Author(s)
Document Type
Article
Year published
2023
Published
in EUROPEAN JOURNAL OF MANAGEMENT AND BUSINESS ECONOMICS, ISSN: 2444-8451
Volume: 32, Issue: 2, Pages: 168-184 (17)
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Scopus®
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Publication Identifiers
Scopus: 2-s2.0-85132622649
Wos: WOS:001067818600003
Source Identifiers
ISSN: 2444-8451
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