Assessing a Customer Complaint Indicator: a Case Study in the Automotive Sector

AuthID
 P-00X-5DT
4
Author(s)
Sousa, SD
·
Costa, L
7
Editor(s)
Sampaio,P;Domingues,P;Costa,A;Casadesus,M;Marimon,F;Pires,AR;Saraiva,P
Document Type
Proceedings Paper
Year published
2022
Published
in International Conference on Quality Engineering and Management, ISSN: 2184-3481
Pages: 853-871
Conference
5Th International Conference on Quality Engineering and Management: A Better World with Quality! Quality in the Digital Transformation, Icqem 2022, Date: 14 July 2022 through 15 July 2022
Indexing
Scopus®
Publication Identifiers
Scopus: 2-s2.0-85137044528
Source Identifiers
ISSN: 2184-3481
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