12Th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, Dg.o 2011, Date: 12 June 2011 through 15 June 2011, Location: College Park, MD, Sponsors: Coll. Inf. Stud. (iSchool) Univ. Maryland College Park;Emerald Group Publishing Limited;Elsevier B.V.;Inf. Policy Access Cent. Univ. Maryland;IOS Press B.V.