Impact of National Culture in Reaction to Service Failures

AuthID
 P-00W-BG3
2
Author(s)
Ribeiro, R
·
2
Editor(s)
Dima,AM;D'Ascenzo,F
Document Type
Proceedings Paper
Year published
2021
Published
in Springer Proceedings in Business and Economics, ISSN: 2198-7246
Pages: 391-404
Conference
14Th International Conference on Business Excellence, Business Revolution in the Digital Era, Icbe 2020
Indexing
Scopus®
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Publication Identifiers
Scopus: 2-s2.0-85126207982
Source Identifiers
ISSN: 2198-7246
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