Simulation Model of a Quality Control Laboratory in Pharmaceutical Industry * *This Work Is Funded by Portuguese Funds Through the Fct - Foundation for Science and Technology Under the Project (Uid/Ems/50022/2013) and Idecision4Care (If/00833/2014/Cp1238/Ct0002). S.m. Vieira Acknowledges the Support by Program Investigador Fct (If/00833/2014) from Fct, Co-Funded by the European Social Fund (Esf) Through the Operational Program Human Potential (Poph). The Authors Acknowledge the Support of Hovione Farmaciência S.a.