On Predicting a Call Center's Workload: A Discretization-Based Approach

AuthID
P-009-NM6
5
Author(s)
Nunes, R
·
Document Type
Proceedings Paper
Year published
2014
Published
in ISMIS, ISSN: 03029743
Volume: 8502 LNAI, Pages: 548-553 (5)
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Publication Identifiers
Dblp: conf/ismis/Moreira-MatiasNFMG14
Scopus: 2-s2.0-84903625258
Source Identifiers
ISSN: 03029743
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