On Predicting a Call Center's Workload: A Discretization-Based Approach

AuthID
P-009-NM6
5
Author(s)
Nunes, R
·
Tipo de Documento
Proceedings Paper
Year published
2014
Publicado
in ISMIS, ISSN: 03029743
Volume: 8502 LNAI, Páginas: 548-553 (5)
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Publication Identifiers
DBLP: conf/ismis/Moreira-MatiasNFMG14
SCOPUS: 2-s2.0-84903625258
Source Identifiers
ISSN: 03029743
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