Improving Satisfaction with Bank Service Offerings: Measuring the Contribution of Each Delivery Channel

AuthID
P-00K-VN7
3
Author(s)
Document Type
Article
Year published
2003
Published
in Managing Service Quality: An International Journal, ISSN: 0960-4529
Volume: 13, Issue: 6, Pages: 471-482
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Publication Identifiers
Scopus: 2-s2.0-84986120216
Source Identifiers
ISSN: 0960-4529
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