Forecasting the Influence of Customer-Related Micro-Events on Employees' Emotional, Attitudinal and Physiological Responses

AuthID
P-00N-D33
4
Author(s)
Document Type
Review
Year published
2017
Published
in EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY, ISSN: 1359-432X
Volume: 26, Issue: 6, Pages: 779-797 (19)
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Wos: WOS:000418732700001
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ISSN: 1359-432X
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