Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting

AuthID
 P-002-RKJ
4
Author(s)
Fisk, RP
·
Document Type
Article
Year published
2011
Published
in JOURNAL OF SERVICE RESEARCH, ISSN: 1094-6705
Volume: 14, Issue: 2, Pages: 180-200 (21)
Indexing
Wos®
Scopus®
Crossref®263
Google Scholar®
Publication Identifiers
Scopus: 2-s2.0-79955543125
Wos: WOS:000298553900004
Source Identifiers
ISSN: 1094-6705
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