Empowerment in Call Centers and Customer Satisfaction

AuthID
 P-00W-546
2
Author(s)
Rodrigues H.
Document Type
Article
Year published
2021
Published
in Management Research, ISSN: 1536-5433
Volume: 19, Issue: 2, Pages: 143-161 (18)
Indexing
Scopus®
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Google Scholar®
Publication Identifiers
Scopus: 2-s2.0-85107773181
Source Identifiers
ISSN: 1536-5433
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