1
TITLE: Process improvement measures in social area organisations. A study in institutions for elderly: survey results
AUTHORS: Glória Antunes; António Pires; Virgílio Machado;
PUBLISHED: 2009, SOURCE: The TQM Journal, VOLUME: 21, ISSUE: 4
INDEXED IN: CrossRef
2
TITLE: Ecomomics aspects of quality and organizational performance - a study in Setubal care homes for elderly persons  Full Text
AUTHORS: Gloria Antunes; Antonio Pires ; Virgilio Machado ;
PUBLISHED: 2008, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 19, ISSUE: 1-2
INDEXED IN: Scopus WOS CrossRef