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TÍTULO: Impact of Using Excellence Management Models in the Customer Satisfaction of Brazilian Electricity Distributors-10 Years of Studies
AUTORES: Andrade, MAP; Rosa, A; Carrasco, A; Teodoro, M. Filomena ;
PUBLICAÇÃO: 2020, FONTE: 20th International Conference on Computational Science and Its Applications (ICCSA) in COMPUTATIONAL SCIENCE AND ITS APPLICATIONS - ICCSA 2020, PT III, VOLUME: 12251
INDEXADO EM: Scopus WOS DBLP CrossRef
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TÍTULO: ANALYZING THE DETERMINANTS OF E-COMMERCE IN SMALL AND MEDIUM-SIZED ENTERPRISES: A COGNITION-DRIVEN FRAMEWORK
AUTORES: Ricardo M R Barroso; Fernando A F Ferreira; Ieva Meidute Kavaliauskiene; Nerija Banaitiene; Pedro F Falcao; Alvaro A Rosa;
PUBLICAÇÃO: 2019, FONTE: TECHNOLOGICAL AND ECONOMIC DEVELOPMENT OF ECONOMY, VOLUME: 25, NÚMERO: 3
INDEXADO EM: Scopus WOS