Cláudia Maria Fileno Miranda Veloso
AuthID: R-002-SAM
11
TITLE: The Quality of Services in Tourism: A Study Applied to Transport Companies
AUTHORS: Moura, M; Sousa, BB; Malheiro, MA; Veloso, CM;
PUBLISHED: 2021, SOURCE: QUALITY-ACCESS TO SUCCESS, VOLUME: 22, ISSUE: 183
AUTHORS: Moura, M; Sousa, BB; Malheiro, MA; Veloso, CM;
PUBLISHED: 2021, SOURCE: QUALITY-ACCESS TO SUCCESS, VOLUME: 22, ISSUE: 183
INDEXED IN: 
WOS
WOS12
TITLE: A Methodology for the Identification and Assessment of the Conditions for the Practice of Outdoor and Sport Tourism-Related Activities: The Case of Northern Portugal Full Text
AUTHORS: Silva, G; Correia, A; Rachao, S; Nunes, A; Vieira, E; Santos, S; Soares, L; Fonseca, M ; Ferreira, F. A. ; Veloso, CM; Carranca, P; Fernandes, PO;
PUBLISHED: 2021, SOURCE: SUSTAINABILITY, VOLUME: 13, ISSUE: 13
AUTHORS: Silva, G; Correia, A; Rachao, S; Nunes, A; Vieira, E; Santos, S; Soares, L; Fonseca, M ; Ferreira, F. A. ; Veloso, CM; Carranca, P; Fernandes, PO;
PUBLISHED: 2021, SOURCE: SUSTAINABILITY, VOLUME: 13, ISSUE: 13
13
TITLE: Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective Full Text
AUTHORS: Veloso, CM; Walter, CE; Sousa, B; Au Yong Oliveira, M; Santos, V; Valeri, M;
PUBLISHED: 2021, SOURCE: SUSTAINABILITY, VOLUME: 13, ISSUE: 16
AUTHORS: Veloso, CM; Walter, CE; Sousa, B; Au Yong Oliveira, M; Santos, V; Valeri, M;
PUBLISHED: 2021, SOURCE: SUSTAINABILITY, VOLUME: 13, ISSUE: 16
INDEXED IN: WOS
WOS14
TITLE: Big Data, European Data Strategy, And Innovation: A Systematic Review of The Literature
AUTHORS: Walter, CE; Valente, T; Polonia, DF; Au Yong Olivera, M; Veloso, CM;
PUBLISHED: 2021, SOURCE: QUALITY-ACCESS TO SUCCESS, VOLUME: 22, ISSUE: 184
AUTHORS: Walter, CE; Valente, T; Polonia, DF; Au Yong Olivera, M; Veloso, CM;
PUBLISHED: 2021, SOURCE: QUALITY-ACCESS TO SUCCESS, VOLUME: 22, ISSUE: 184
INDEXED IN: 
Scopus WOS
Scopus WOS15
TITLE: Assessment of the quality of the service perceived in specific contexts of management of a family business
AUTHORS: Igreja, CM; Sousa, BB; Silva, T; Veloso, CM;
PUBLISHED: 2021, SOURCE: JOURNAL OF FAMILY BUSINESS MANAGEMENT
AUTHORS: Igreja, CM; Sousa, BB; Silva, T; Veloso, CM;
PUBLISHED: 2021, SOURCE: JOURNAL OF FAMILY BUSINESS MANAGEMENT
INDEXED IN: Scopus WOS
Scopus WOS16
TITLE: Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts Full Text
AUTHORS: Veloso, CM; Sousa, BB;
PUBLISHED: 2021, SOURCE: INTERNATIONAL REVIEW OF RETAIL DISTRIBUTION AND CONSUMER RESEARCH
AUTHORS: Veloso, CM; Sousa, BB;
PUBLISHED: 2021, SOURCE: INTERNATIONAL REVIEW OF RETAIL DISTRIBUTION AND CONSUMER RESEARCH
INDEXED IN: Scopus WOS
Scopus WOS17
TITLE: Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization
AUTHORS: Veloso, CM; Sousa, B; Au Yong Oliveira, M; Walter, CE;
PUBLISHED: 2021, SOURCE: JOURNAL OF ORGANIZATIONAL CHANGE MANAGEMENT, VOLUME: 34, ISSUE: 5
AUTHORS: Veloso, CM; Sousa, B; Au Yong Oliveira, M; Walter, CE;
PUBLISHED: 2021, SOURCE: JOURNAL OF ORGANIZATIONAL CHANGE MANAGEMENT, VOLUME: 34, ISSUE: 5
INDEXED IN: WOS
WOS18
TITLE: Spatial and temporal concentration of tourism supply and demand in Northern Portugal. Application of the Herfindahl-Hirschman Index
AUTHORS: Fernandes, PO ; Nunes, AM; Veloso, CM; Santos, E; Ferreira, F. A. ; Fonseca, MJ ;
PUBLISHED: 2020, SOURCE: International Conference on Tourism, Technology and Systems (ICOTTS) in ADVANCES IN TOURISM, TECHNOLOGY AND SMART SYSTEMS, VOLUME: 171
AUTHORS: Fernandes, PO ; Nunes, AM; Veloso, CM; Santos, E; Ferreira, F. A. ; Fonseca, MJ ;
PUBLISHED: 2020, SOURCE: International Conference on Tourism, Technology and Systems (ICOTTS) in ADVANCES IN TOURISM, TECHNOLOGY AND SMART SYSTEMS, VOLUME: 171
19
TITLE: Measuring the Degree of Academic Satisfaction: The Case of a Brazilian National Institute
AUTHORS: Cicero Eduardo Walter; Claudia M Miranda Veloso; Manuel Au Yong Oliveira ;
PUBLISHED: 2020, SOURCE: EDUCATION SCIENCES, VOLUME: 10, ISSUE: 10
AUTHORS: Cicero Eduardo Walter; Claudia M Miranda Veloso; Manuel Au Yong Oliveira ;
PUBLISHED: 2020, SOURCE: EDUCATION SCIENCES, VOLUME: 10, ISSUE: 10
INDEXED IN: Scopus WOS
Scopus WOS20
TITLE: The Quality of Communication and Fake News in Tourism: A Segmented Perspective
AUTHORS: Bruno Barbosa Sousa; Marina Soares Silva; Claudia Miranda Veloso;
PUBLISHED: 2020, SOURCE: QUALITY-ACCESS TO SUCCESS, VOLUME: 21, ISSUE: 179
AUTHORS: Bruno Barbosa Sousa; Marina Soares Silva; Claudia Miranda Veloso;
PUBLISHED: 2020, SOURCE: QUALITY-ACCESS TO SUCCESS, VOLUME: 21, ISSUE: 179
INDEXED IN: WOS
WOS