Customer Experience Modeling: Designing Interactions for Service Systems

AuthID
 P-008-0A4
4
Author(s)
6
Editor(es)
Campos, P; Graham, N; Jorge, J; Nunes, N; Palanque, P; Winckler, M
Tipo de Documento
Proceedings Paper
Year published
2011
Publicado
in HUMAN-COMPUTER INTERACTION - INTERACT 2011, PT IV in Lecture Notes in Computer Science, ISSN: 0302-9743
Volume: 6949, Número: PART 4, Páginas: 136-143 (8)
Conference
13Th Ifip Tc 13 International Conference on Human-Computer Interaction (Interact), Date: SEP 05-09, 2011, Location: Lisbon, PORTUGAL, Patrocinadores: Int Federat Informat Proc Tech Comm 13, Microsoft Res, HP, Fundacao Ciencia & Tecnologia, YDREAMS, Inesc id Lisboa, Assoc Promocao & Desenvolvimento Soc Informacao
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Publication Identifiers
SCOPUS: 2-s2.0-80052792759
Wos: WOS:000392249500011
Source Identifiers
ISSN: 0302-9743
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