Publications

Customer Experience Modeling: Designing Interactions for Service Systems

AuthID
P-008-0A4

Author(s)

Teixeira, J

Patricio, L

Nunes, NJ

Nobrega, L

Editor(s)

Campos, P; Graham, N; Jorge, J; Nunes, N; Palanque, P; Winckler, M

Document Type

Proceedings Paper

Year published

2011

Published

in HUMAN-COMPUTER INTERACTION - INTERACT 2011, PT IV in Lecture Notes in Computer Science, ISSN: 0302-9743

Volume: 6949, Issue: PART 4, Pages: 136-143 (8)

Conference

13Th Ifip Tc 13 International Conference on Human-Computer Interaction (Interact), Date: SEP 05-09, 2011, Location: Lisbon, PORTUGAL, Sponsors: Int Federat Informat Proc Tech Comm 13, Microsoft Res, HP, Fundacao Ciencia & Tecnologia, YDREAMS, Inesc id Lisboa, Assoc Promocao & Desenvolvimento Soc Informacao

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