Quality Management in Higher Education.using Servperf to Assess Services Quality

AuthID
 P-00S-Z7S
4
Author(s)
Rodrigues, R
·
Rosa, MJ
·
Sá, PM
·
Santinha, G
8
Editor(s)
Sampaio,P;Domingues,P;Cubo,C;Cabecinhas,M;Casadesus,M;Marimon,F;Pires,AR;Saraiva,P
Document Type
Proceedings Paper
Year published
2020
Published
in International Conference on Quality Engineering and Management, ISSN: 2184-3481
Volume: 2020-September, Pages: 233-258
Conference
4Th International Conference on Quality Engineering and Management, Icqem 2020, Date: 21 September 2020 through 22 September 2020
Indexing
Scopus®
Handle®
Publication Identifiers
Scopus: 2-s2.0-85093850308
Source Identifiers
ISSN: 2184-3481
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