Lia Raquel Neto Martins Lima Patrício


AuthID: R-000-94F

Confirmed Publications: 80



61
TITLE: A brief history of SERVSIG
AUTHORS: Raymond P Fisk; Lia Patricio ;
PUBLISHED: 2011, SOURCE: MANAGING SERVICE QUALITY, VOLUME: 21, ISSUE: 4
INDEXED IN: Scopus WOS
IN MY: ORCID
62
TITLE: A brief history of SERVSIG
AUTHORS: Fisk, RP; Patrício, L ;
PUBLISHED: 2011, SOURCE: Journal of Service Management, VOLUME: 22, ISSUE: 4
INDEXED IN: Scopus CrossRef
IN MY: ORCID
63
TITLE: Customer Experience Modeling: Designing Interactions for Service Systems
AUTHORS: Jorge Teixeira ; Lia Patricio ; Nuno J Nunes ; Leonel Nobrega ;
PUBLISHED: 2011, SOURCE: 13th IFIP TC 13 International Conference on Human-Computer Interaction (INTERACT) in HUMAN-COMPUTER INTERACTION - INTERACT 2011, PT IV, VOLUME: 6949, ISSUE: PART 4
INDEXED IN: Scopus WOS CrossRef: 1
IN MY: ORCID
64
TITLE: Mobile Service Experience Prototyping: A Holistic View of the Service Experience
AUTHORS: Teresa Sarmento; Lia Patrício ;
PUBLISHED: 2011, SOURCE: 18TH INTERNATIONAL PRODUCT DEVELOPMENT MANAGEMENT CONFERENCE
INDEXED IN: Handle
65
TITLE: Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting
AUTHORS: Lia Patricio ; Raymond P Fisk; Joao F E Falcao e Cunha ; Larry Constantine;
PUBLISHED: 2011, SOURCE: JOURNAL OF SERVICE RESEARCH, VOLUME: 14, ISSUE: 2
INDEXED IN: Scopus WOS CrossRef: 263
IN MY: ORCID
66
TITLE: Sixth SERVSIG international research conference 2010, Porto, Portugal - special issue
AUTHORS: Raymond P Fisk; Lia Patricio ;
PUBLISHED: 2011, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 22, ISSUE: 4
INDEXED IN: WOS
IN MY: ORCID
67
TITLE: Synthesizing service design and service science for service innovation
AUTHORS: Patricio, L ; Fisk, RP;
PUBLISHED: 2011, SOURCE: Touchpoint, VOLUME: 3, ISSUE: 2
INDEXED IN: Scopus
IN MY: ORCID
68
TITLE: Mobile service experiences: Qualitative study with a broader perspective. qualitative study with a broader perspective
AUTHORS: Sarmento, T; Patricio, L ;
PUBLISHED: 2010, SOURCE: 12th International Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI2010 in ACM International Conference Proceeding Series
INDEXED IN: Scopus CrossRef Handle
IN MY: ORCID
69
TITLE: Mobile Users and Service Experience Developers
AUTHORS: Teresa Sarmento; Lia Patrício ;
PUBLISHED: 2010, SOURCE: 17TH INTERNATIONAL PRODUCT DEVELOPMENT MANAGEMENT CONFERENCE
INDEXED IN: Handle
70
TITLE: Value Co-creation through Service Related Online Communities
AUTHORS: Carla Martins; Lia Patrício ; José Miguez;
PUBLISHED: 2010, SOURCE: AMA SERVSIG International Research Conference
INDEXED IN: Handle
Page 7 of 8. Total results: 80.

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